On-Call Scheduling and Escalation Policies
Create team on-call schedules and set who is notified if an alert receives no response.
On-Call Scheduling
Drag team members onto escalation levels, set the number of on-call days, and generate shifts. Review and edit the schedule before saving.
Escalation Policies
Define who gets notified at each escalation level and how long to wait before moving to the next. Select notification channels for each level, such as voice, email, and Slack.
Planned for the future of On-Call Management
We’re continuously enhancing Parny’s on-call management capabilities. Here’s a sneak peek at what’s coming to make your rotations smarter, faster, and healthier.
SocialOps Collaboration
Collaborate on incidents through a live, Twitter-style timeline where teams can communicate, tag, and resolve issues together in real time.
Rules
Define custom rules using regex or text matching to filter out noisy alerts and prioritize what really matters—ensuring teams stay focused and efficient
On-Call Performance Insights
Track response times, alert volume, and SLA compliance for every on-call engineer.
Fatigue Protection
Detect on-call fatigue patterns and suggest proactive adjustments to maintain team health.
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